Privacy Policy

VetKicks is a veteran-owned sneaker resale business in West Palm Beach, Florida, and a Pico Duarte Holdings LLC company. This policy covers vetkicks.com and communications connected with VetKicks.

The website has no customer accounts or checkout. We receive information you choose to send by text, such as your name, phone number, pair and size request, shipping details, and message. Payment providers may send us confirmation and limited transaction details, but we do not receive full card or bank credentials.

The contact form formats your entries into a text message on mobile or copies the message on desktop. The website does not submit or store the form. We receive the information only if you send the text yourself.

We use information to answer questions, verify availability, hold a pair, arrange payment, fulfill and ship orders, provide support, prevent fraud, and maintain required business records.

We do not sell personal information. We share only what is needed with payment providers, shipping carriers, hosting providers, professional advisers, or legal authorities, or when you direct us to share it.

VetKicks does not intentionally use advertising trackers or analytics cookies. The hosting provider and font provider may process basic IP address, browser, device, and request information when serving the site.

We retain texts, shipping details, and transaction records only as long as reasonably needed for support, disputes, tax and accounting requirements, security, and legal obligations. We use reasonable safeguards, but no online or messaging system is completely secure.

You may ask to access, correct, or delete personal information, subject to records we must retain. Text 786-498-0991 with a privacy request.

The site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this policy by posting a revised version here. Questions and requests may be sent by text to 786-498-0991.